HDFC Credila Education Loan
Apply for Education Loan
Feedback / Grievance

At Credila, ensuring that valued customers like you are completely satisfied with our service is of utmost importance. If in case, your query remains unanswered even after going through our comprehensive FAQs, or you would like to provide feedback or you have a complaint, You could contact us in the following ways:

HDFC Credila has its own internal Dispute Redressal Mechanism, we will evaluate your complaint and evaluate your concern endeavour to address your concern suitably,

While interacting with HDFC Credila, keep the following information readily available with you:

  • Loan account number
  • Name of Customer/Name of Co-borrower
  • Date of birth of the Applicant (as provided in loan application form)
  • Correspondence address
  • Education Loan Amount
  • PMII/MI amount
  • Mode of repayment
  • Bank name and account number from which the EMIs are collected
  • Query / Complaint
  • Reference ID (applicable if you have filed online compliant with us.)

(* Level wise escalation is mandatory. For the same please see our Dispute Redressal Mechanisam. )

HDFC Credila Financial Services Limited is a subsidiary of HDFC Limited, a leading financial services company of India.
HDFC Credila Financial Services Limited
Registered Office: B 301, Citi Point, Andheri-Kurla Road, Andheri (East), Mumbai-400 059, India